About once a quarter or so, one of our clients contacts us about an issue with a low-cost consumer level PC or laptop they acquired. Usually the questions involve connecting the machine to their network, removing some of the junk or demo programs, or why their new machine won't run their company's specialized software. It will take our engineers and techs an hour or two to get these machines working properly and occassionally, it can't be done. Here's an article from Hewlett Packard's Technology at work Blog that talks about why it's worth investing in business-class PCs and laptops for your business or organization.
Think back to the last time you bought a new PC or laptop for your business. Did you approach the purchase the same way you would for a personal device? And if you had a problem, were you satisfied with the level of service you received?
Many small and medium-sized businesses purchase consumer-grade PCs and notebooks by default,1 not realizing the amount of difference a business-class model can make.2,3 Consumer-grade devices can work fine for many organizations, but businesses with more stringent performance, reliability, and support needs can save time and frustration by moving up to business-class devices.
Technology issues are a thorn in the side of many businesses. Even an action as simple as opening and printing out an email attachment can come with its fair share of bumps in the road. And the whole process of calling for support and waiting for service—that can often be as painful as the issue itself. Wouldn’t it be great if you could just fix these problems yourself? Well, sometimes you can. Our friends at Hewlett Packard discuss "do it yourself" solutions to five all-too-familiar tech problems: