Network refresh. . .I’ll give you a moment to stop cringing. Better? OK!
It’s something that most business leaders don’t want to think about, but needs to be considered when your network reaches right around the three year mark. A network refresh is an investment, there’s no doubt about that, but the cost of doing nothing and continuing to work with an aging network infrastructure most likely has greater costs that you may not even realize.
Network components can begin to deteriorate after 3 years. That means they may run slower and require more maintenance than new equipment. Add to that the demands on today’s networks are much higher than ever ... think about how much more work your organization does using computer technology than you did just a few years ago! Usage will only continue to grow and that you’re asking equipment designed from a previous age to deliver on these increased demands.
Let’s take a look at some of the underlying costs associated with an aging network:
If your network continually goes down, runs slowly, or requires significant maintenance, your team is losing work time. This costs real money and that's not just the cost of repairing and maintaining a failed system. In addition, there is decreased staff productivity and results. Take a moment to calculate the money lost on just employee salary for an hour of down time…
Average Employee Hourly Rate x Number of Employees = Employee Salary lost per hour
Say your average employee hourly rate is $20 and you have 10 employees – that’s $200 for just one hour of downtime! And that’s only the tip of the iceberg. What about customer satisfaction when your business comes to a halt, without access to critical data? If a network crashes, it will usually be down for at least a few hours before a technician can be onsite to remediate any problems.
We all know that ghoul- the System Update. Oh, how every user dreads the rearing of its ghostly head! OK, maybe it isn’t that bad, but when that icon appears in the bottom of our screen our reaction is always the same, “Are you kidding me? Do I have to update my computer? It’s going to keep me from working. I don’t have the time or energy for a reboot right now. Surely I don’t need it that badly. Everything is working just fine!”
When computer technicians first examine a unit in trouble, they look to see if the updates are current. If the company and/or computer are not being monitored and maintained by an IT firm, many times the tech will discover that the machine suffering from a virus or spyware has not been updated in a while. It’s not a coincidence.