In-Flight WiFi

In April 2011, we wrote about one of our first airline flights where WiFi was available. A novelty for many at time and many were amazed that it worked at all. Like so many novelties, in-flight WiFi is now a necessity. Here's an update on the technology and on ways to get the most out of WiFi in the skies.

When traveling in a pressurized cabin about 35,000 feet above the ground, one doesn’t give much thought to the engineering marvel that is the aircraft. Airplanes defy gravity and challenge physics. Yet these amazing feats don’t get much attention. What most passengers are concerned about is the Internet connection in these magnificent machines — and a slow one can infuriate the most patient traveler.

Thousands of people go to work each day to make the machinery behind air travel better each day. The airline industry is constantly evolving and introducing new technology to attract more customers. In recent years, one of the services added to air travel was in-flight Wi-Fi.

Technically, it’s an excellent thing to have. With in-flight Wi-Fi there are more passengers carrying out their business, updating social media statuses, watching movies, and focusing less on the length of the flight and other discomforts that come with the journey.


The Key to iPhone Data Recovery

Our friends at Drive Savers have successfully recovered lost data from hard drives and other devices for our clients over the years.  At times, their brilliant engineers and techs have been successful when we doubted that any data could be recovered. We're starting to see more iPhones and iPads coming in with data recovery issues.  This article, written by Drive Savers director of engineering, Mike Cobb discusses the one absolute key to successful data recovery from these devices. 

iPhone 6Hundreds of broken, damaged and malfunctioning iPhones are sent to DriveSavers every month for data recovery. Despite having the best smartphone success rate in the industry, we aren’t able to recover all of them. Many factors are involved, some of which we’ll go into here.

To obtain the best results in recovering an iPhone, DriveSavers engineers must carefully coax it into a semi-functional state, at least briefly, in order to extract the important data.

Every single phone that comes in the door may require hours of inspection and testing to locate the point or points of failure. In many cases, hardware engineers will have to micro solder multiple jumpers and leads in addition to cleaning corrosion and other forms of damage to get a device to power up.


Configuring Wireless Routers

When you buy a wireless router it is not secure and its default configuration will allow unwanted users that are in the vicinity of your router to connect to the internet and “steal” your wireless router internet connection. They could also gain access to your PC or network and steal files and folders of data. Manufacturers leave the configuration “open” so that the user can easily set up the router and get it up and running quickly. However, there is a risk if the router is not secure.


WiFi Antenna Technology Improves Coverage

We don't often discuss in detail an underlying technology that make systems work.  However here's one that is worth further explanation. Today, with wireless devices becoming ubiquitous in our everyday lives, it's becoming more important to install WiFi systems that work properly and efficiently in our businesses and organizations. Our friends at Ruckus Wireless have developed a WiFi antenna technology that can literally make the difference between a good and terrible WiFi experience.

We've installed Ruckus wireless access points at a number of clients where WiFi signals have been marginal and the results have been quite amazing.  One of the keys is what Ruckus calls BeamFlex and BeamFlex+.  We know that the discussion is a bit on the technical side, but it can be extremely valuable in the right situations.  Here's a primer as to how it works.


The Smart Wi-Fi Antenna Technology That Steers Signals to High-Quality Paths.

For greater speed, fewer errors, and instant bandwidth delivery, BeamFlex offers first-of-its-kind Adaptive Antenna Technology that maximizes signal coverage, throughput, and network capacity. It delivers MIMO (multiple input-multiple output) benefits to 802.11a/b/g/n devices, to further increase MIMO diversity gain and maximize spatial multiplexing potential—at minimal cost.


Troubleshooting Tips for Wireless Printers



Technology is supposed to make life easier—which makes it that much more of a headache when it doesn’t work.

Take wireless printers: they make it simple and affordable to produce high-quality documents from all your devices—laptop, phone, tablet, etc.—without the tangle of cords and cables that make traditional printer networks such a pain in the neck. But connectivity problems can result in hours of wasted time—and mountains of unwanted stress.


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