A Guide to Better Virtual Meetings

 

Thanks to advancements in conferencing technology, your business can connect with customers, employees, and contractors all over the world. Successful collaboration with dispersed teams requires virtual meetings that run smoothly and enable easy communication—something that is not always easy to achieve.

We've all experienced virtual meetings plagued by technical difficulties, sound problems, and gaffes. Follow these six steps to make sure your next conference call or video chat goes off without a hitch.

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New Petya Ransomware similar to WannaCry

 

The problems with Ransomware attacks continue. Be extremely cautious of emails from unknown senders or even emails from known sources that appear unusual or have unrecognized links.  Here's an up-to-date summary of what's known about these exploits and how to protect your systems.

A new ransomware attack called Petya, PetyaWrap, or GoldenEye began spreading worldwide on June 27th, and it looks similar to the WannaCry outbreak in May. It targets Microsoft Windows operating systems and so far reports show that all systems from XP to Windows 10 are susceptible.

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Printer Services Update

In case you haven't noticed, there is no such thing as the "paperless office"! Computer printers come in all sizes and speeds and are important parts of every business. When we founded The Computing Center was founded in 1978, one of the first products we sold and serviced were printers. We still do today.  

 

After many years, our primary printer technician has decided to leave The Computing Center to pursue another position.  To replace him, we now have two certified printer technicians available for both warranty and non-warranty service.  We'll be announcing our newest printer and computer service technician who is joining The Computing Center shortly. He has decades of experience with Hewlett Packard, Xerox, Dell and other printer systems. And Tom Santspree, who you may have met in his printer consultants role, will also now be assigned to as needed to provide repair services.

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Artificial Intelligence Basics

Despite the grave warnings from Elon Musk and Stephen Hawking, the Artificial Intelligence (AI) apocalyse hasn't arrived quite yet.

AI, however, is advancing in new ways to help us. From predicting earthquakes to improving cancer diagnoses, here are AI’s latest futuristic advances—plus the one that can help your business right now.

So what is AI, anyway?

You already know the Hollywood examples, from HAL 9000 in 2001: A Space Odyssey to the Borg in Star Trek, and Skynet in the Terminator. But real-life AI isn’t quite that advanced yet (and, fortunately, not as bad-tempered either). AI falls into two basic camps: Strong AI and Weak AI. Strong AI is programming that can mimic the way the human mind works—and it doesn’t exist yet. Weak AI are systems that can behave like humans, but they don’t operate like a human brain. However, there are weak AI systems that are approaching an “in-between” level—ones that are inspired by human reasoning even if they don’t quite work the same way—and that’s where the most exciting research is happening right now.  

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Could you be fooled by a robot on the phone?

The prospect of artificial intelligences (AIs) that can get away with fooling humans is leading experts to question whether it's time to regulate telemarketing phone calls from robots.

Wendell Wallach, author of A Dangerous Master and senior adviser to The Hastings Center, says new laws may be needed as the lines between humans and simulations of human activity get blurred.

"If you're basically intelligent you still should be able to deduce when you're talking with a bot," he says. "But perhaps that space is closing more quickly than we would think. I wonder whether we're going to need to signal that it's not a human."

Wallach believes it could still be some time before an AI could phone you up and dupe you into thinking it was a person for long. "There'll be all kinds of inversions of grammar," he says.

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