Business Scams on Social Media

The old adage: "If it sounds too good to be true it isn't!" goes for social media too!  Scammers are using Facebook, Twitter, and other social media sites to dupe the unsuspecting.

Scammers try to contact people in many ways. They call, email, put ads online, send messages on social media and more. If you own a small business, they’re trying to contact you, too. 

Lately we’ve been hearing about scammers who reach out to small businesses through Facebook messages. People have reported receiving messages on Facebook telling them that they’re eligible for – or that they’ve won – a business grant. If you get a message like this through your personal Facebook account or on your company’s page, don’t respond. It’s a scam. The government won’t contact you on social media to offer you money.


Medical Identity Theft - What to Look out for


Cybercriminals are giving a new meaning to the term ‘Health is Wealth’. Medical identity theft has victimized over 2.2 million people and that number is growing. Although medical identity theft is not something new, the increasing number of data breaches has increased the number of victims.

What is Medical Identity Theft?
Medical identity theft occurs when someone steals your personal information to get free medical care, medical devices or prescription drugs under your name.


Don't overlook Display Monitors

 Don't overlook your monitor

For some, the term "tech innovation" brings to mind new PC form factors and unique printing methods. But high-tech innovation doesn't stop at hardware—it also includes displays.

In recent years, display innovation has produced heightened resolution, connectivity, functionality, and ROI. Displays are sleek, stylish, more robust, and thoughtfully aligned with today's dynamic, agile, and collaborative workspaces. Designed to drive work teams, the latest iterations of this oft-overlooked, but critical technology can boost your performance, productivity, and efficiency.

Displays: Then and now

Given the proliferation of smartphones, tablets, and laptops in our mobile business environment, displays often fade into the background, with users never questioning how they contribute to a more productive workday. However, displays are office necessities that have a powerful, innovative impact on productivity.


Steps to Secure your Company's eMail

 6 steps to securing your email

Is your company's email providing a tempting route for cyber criminals to attack your business? Hackers continue to target businesses with phishing attacks. Once opened, these malicious email messages can hijack an entire company's financial information and gain access to funds and personal information. Email is a business essential, but also an easy avenue for hackers to use and abuse. How can you keep your business secure?

The human factor

Businesses of all sizes face vulnerabilities via email. When email accounts are hacked and compromised, cyber criminals can gain access to information including user names, telephone numbers, birthdates, passwords, and unencrypted security questions.


Snow Days - Working from Home

It's been many years since the Tompkins County roads were closed due to snow. But it did happen this March. Like many businesses, we needed to quickly execute our plan to make sure our people were safe, but still be able to serve clients. Although a bit stressful, we were able to operate through the storm and the road closings reasonably well:

  • Most of our deliveries were delayed because our clients who had ordered printer consumables, had regular repair pickups and deliveries, etc. were closed as well. That kept our pickup and delivery people off the roads - a good thing considering the weather.
  • Service calls that required on-site vists were also delayed for much the same reasons as deliveries and pickups.
  • A few of our clients who were planning on-site upgrades and updates actually kept to their schedules prior to and directly after the road closures. It turned out that our work was actually easier to accomplish because it disrupted fewer people. All it took was engineers with good driving skills and 4WD vehicles.


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